Refunds
Refunds and replacements
Because liquid cultures are sterile, perishable products, we do not accept returns.
If your order arrives damaged, contaminated or incorrect, email support@happymycelium.com within 7 days of delivery with your order number and details of the issue. We will refund or replace the affected item at no cost.
Approved refunds go to your original payment method. Please allow 3–5 business days for the refund to appear.